Shipping policy
Shipping Policy
We carefully package and ship all research products to help ensure they arrive safely and securely.
Processing Times
Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Shipping
Once your order has shipped, you will receive tracking information when available. Delivery times vary depending on the shipping method and destination.
Packaging
Research products are packaged securely and discreetly to help protect them during transit.
Delays & Lost Packages
Shipping delays can occasionally occur due to carriers, weather, holidays, or other circumstances outside our control. If your tracking information indicates that a package has been delivered but you cannot locate it, please contact the shipping carrier first and then contact us for assistance.
Damaged Packages
If your order arrives damaged, please contact us as soon as possible with photographs of the package and its contents so we can review the issue.
Research-Use Disclaimer
All peptide products are sold strictly for research and laboratory use only. They are not intended for human or veterinary consumption, injection, diagnosis, treatment, cure, or prevention of any disease or medical condition.
Customers are responsible for ensuring that their purchase and possession of research materials comply with all applicable federal, state, and local laws and regulations.
We reserve the right to refuse or cancel orders where required by law or where we have concerns regarding compliance with our research-use policy.